Communications Manager
Location: Engineering - Administration
Regular/Temporary: Regular
Job ID: 608175
Full/Part Time: Full-Time
Workplace Culture
NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.
https://nau.edu/president/strategic-plan/
Special Information
• This job will primarily take place in an office setting- travel will be required occasionally to cover news events, but will be less than 5% of the job.
• Position is open to a hybrid schedule of one day a week, depending on departmental needs.
Job Description
The Steve Sanghi College of Engineering at Northern Arizona University is seeking a strategic communications professional to serve as the Communications Manager for the college.
In consultation with University Marketing, Enrollment Management, Student Affairs, Advancement, and the Office of Communication and Media Relations, the Communications Manager will be responsible for planning and executing internal and external marketing and communications strategies to help the College advance its vision and strategic goals. As the manager of communications for the College, this position works with College leadership on communication efforts in a highly interactive and collaborative team environment.
Job Duties and Responsibilities
Outreach & Brand Management - 30%
• In consultation with University Marketing, leverages the College's official sub-brand identity to Infuse the voice and visual expression of the College into communication message strategy and materials.
• Collaborates with department heads and program leaders in close coordination with NAU Enrollment Management to build and sustain student enrollment.
• Develops communications strategies and ensures stakeholders and constituents have access to accurate information.
• Upholds the brand and expand its reach to drive engagement with current and prospective students, donors, researchers, corporate partners, and others in collaboration with relevant NAU stakeholders.
• In coordination with NAU Communication and Media Relations, builds and maintains relationships with local media, university and community leaders and other key internal stakeholders (NAU Marketing, Enrollment Management, and Student Affairs).
• Provides event support by promoting, attending and reporting on events put on by the College.
• Evaluates reach and communication effectiveness and makes adjustments to communication strategy.
• Supports University brand development by serving as a College liaison to University Marketing for all brand development needs that intersect with the college (photo/video, student/alumni testimonials, faculty features, etc.).
• Support the College's development outreach in cooperation with the Alumni Engagement and Advancement Offices.
• Supports and promotes College-driven events and conferences, as well as manages communication and marketing support for College staff/faculty attending external events and conferences.
Content Editor & Creator - 30%
• Creates articles, announcements, newsletters, talking points and scripts, white papers, presentations and reports, flyers, invitations, and other marcomm materials for the College and its programs while following NAU and College brand guidelines and utilizing evidence-based research to guide creative execution.
• Applies subject matter expertise within the communications team, as to audience and segments thereof, processes, technologies, automations, and communication performance analytics.
• Maintains and regularly updates the College's website and social media accounts in adherence to University web protocols, policy, accessibility compliance, and best practices as determined by University Marketing's web team.
• In collaboration with Enrollment Management and University marketing, develops and implements campaigns as needed by the College and its degree program areas to prominently position the College and achieve its goals.
• Leverages and upholds NAU branding and/or College sub-branding standards that create consistency and differentiation across all communication platforms.
• Coordinates department outreach efforts to increase awareness and visibility of the college.
• Produces and maintains an active plan and timeline for all projects and campaigns to include evaluation and assessment of project/campaign effectiveness.
• Produces and presents reports based on interactive metrics and communicates to College stakeholders with recommendations for changes or adjustments.
Administration - 30%
• Manages scheduling and resource tracking for assigned project(s).
• In consultation with University Marketing prior to contracting with a given outside vendor, manages third party vendors, freelancers, student interns and consultants as needed.
• Serves as the College's primary contact person for media outreach.
• Serves as a member of the College's Leadership Team.
• Supports, supervises and evaluates any student staff and coordinates communications strategies with the student team to maximize student engagement if/as applicable.
• Monitors and adapts to shifting institutional communications policies and makes sure information reaches all relevant stakeholders.
• Understands and applies knowledge of appropriate handling of communications information.
• Complies with all institutional marketing, communications, brand, web, and accessibility guidelines and policies.
• Serves as the College's primary marcomm liaison with University Marketing and Communication and Media Relations teams.
Other - 10%
• Other duties as assigned.
Minimum Qualifications
• Bachelor's degree - field of study: Communications, Marketing or related field or equivalent advanced learning attained through professional level experience required.
• 1 - 2 years of project management experience.
• 2 - 4 years of relevant experience.
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
Preferred Qualifications
• Master's degree in related field.
• Experience with Adobe Creative Suite, Google Analytics, Drupal, and Social Media.
• Event planning experience.
• Strong writing and media relations skills.
• Experience upholding brand management guidelines, particularly in the field of public higher education.
• Experience effectively implementing initiatives through a variety of outreach channels, including content marketing, social media marketing, word of mouth, events, and earned media.
Knowledge, Skills, & Abilities
Knowledge
• Expert knowledge of communications tools, technologies, data segments, processes, and policies.
• Knowledge of best practices for communications and marketing in higher education, including email creative, segmentation, dynamic content, testing methodologies, deliverability, and adherence to applicable local, state, and federal laws, rules, and regulations.
• Strong understanding of the university's data structure.
Skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Proficiency in customer relationship management systems is preferred.
• Planning, organizing, coordinating, and facilitating skills.
• Project management skills.
• Experience in developing content and designing materials for marketing and communication outreach and campaigns.
Abilities
• Analyzes complex situations and anticipates issues.
• Works with data from multiple sources and in various formats.
• Demonstrates strong problem solving, organizational, and analytical capabilities.
• Manages and maintains relationships.
• Balances competing priorities.
• Communicates effectively.
• Promotes a diverse, inclusive environment.
Background Information
Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/ is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.
Salary
Anticipated salary range is $67,714 - $76,000. Annual salary commensurate with candidate's qualifications and related experience.
FLSA Status
This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.
Benefits
This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/human-resources/benefits/. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to https://public.powerdms.com/ABOR/documents/1499270. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are https://in.nau.edu/human-resources/eligibility-enrollment/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of the pay period following election. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following election.
Learning and Development
Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.
Immigration Suppt/Sponsorship
NAU will not provide any U.S. immigration support or sponsorship for this position.
Application Deadline
January 13, 2025 at 11:59 p.m.
How to Apply
To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.
If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://[email protected], or PO Box 5633, Flagstaff AZ 86011.
Equal Employment Opportunity
Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.
https://in.nau.edu/Human-Resources/Posters-Required-by-Law/
NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.
To apply, visit https://apptrkr.com/5862013
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