Office Clerks, General

01

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

02

Answer telephones, direct calls, and take messages.

03

Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

04

Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

05

Compile, copy, sort, and file records of office activities, business transactions, and other activities.

06

Review files, records, and other documents to obtain information to respond to requests.

07

Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

08

Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.

09

Complete and mail bills, contracts, policies, invoices, or checks.

10

Process and prepare documents, such as business or government forms and expense reports.