Concierges
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Lodging & Tourism
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
Concierges
About this Career Path
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
Concierges
Learn about a Day in the Life
What’s it like? What do you do? Where do you do it? See for yourself when you watch how real people live their different careers day in and day out.
Current Available & Projected Jobs
Concierges
13
Current Available Jobs
1,010
Projected job openings through 2030
JOBS & OPPORTUNITIES
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Supporting Programs
Concierges
Top Expected Tasks
Concierges
Provide directions to guests.
Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
Make travel arrangements for sightseeing or other tours.
Provide business services for guests, such as sending or receiving faxes or shipping packages.
Arrange childcare services for guests.
Pick up and deliver items or run errands for guests.
Order flowers for guests.
Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
Receive, store, or deliver luggage or mail.
Knowledge, Skills & Abilities
Concierges
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
English Language
KNOWLEDGE
Administrative
KNOWLEDGE
Administration and Management
KNOWLEDGE
Computers and Electronics
SKILL
Service Orientation
SKILL
Social Perceptiveness
SKILL
Active Listening
SKILL
Speaking
SKILL
Coordination
ABILITY
Oral Comprehension
ABILITY
Oral Expression
ABILITY
Speech Clarity
ABILITY
Speech Recognition
ABILITY
Deductive Reasoning
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Concierges
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